Home » Customer services » Inbound customer support

Inbound customer support

Our customer support agents will provide your customers with all the information they need about the company, product, or service you provide.

We offer the following inbound customer services, such as :
  • Call center services (Phone answering for inquiries, consultations, purchases);
  • Email list management (Data updating and augmenting; Address validation and verification);
  • Support service chat (Live support solution that perfectly suits your client needs);
  • Complaint Management (Review customer complaints, replying and managing them);
  • Basic database operations. We create a database and quickly update it in case of changes. For this, we use information from catalogs and brochures, which are directly related to your CRM system.
  • Ticket management. Customer support ticket systems allow you to communicate with clients using various communication channels that are most convenient for the target audience. For this, email, online chat customer service, customer service call (both voice and video), webchats are used.

In order to be provided with excellent service from an inbound call center, there needs to be mutual respect and understanding between agents and clients.
Our agents are well trained in customer support services and they have the proper skills to provide effective support.

Outsource your call center today with BPO Nextdoor and make the most of your time. Interested?

Let`s work together.

Contact us